BrilliantLabsPh Solutions
Privacy Policy
Last updated September 25, 2026
Building software for a business means handling that business's information, and sometimes its customers' information too. This policy explains what we collect, what we do with it and how we protect it, in line with the Data Privacy Act of 2012 (Republic Act No. 10173).
What we collect
- Your account: name, email address, company and role, for you and anyone you invite to the client portal.
- Your project: requirements, messages, approvals, designs and the files you upload.
- Sign-in and security records: when accounts sign in, and the cookies needed to keep you signed in. We do not use advertising or tracking cookies.
- Billing records: quotations, invoices and payments.
How we use it
- To plan, build, deliver and support your project.
- To run the client portal and keep it secure.
- To communicate with you about your project.
- To keep the billing and tax records Philippine law requires.
We do not sell your information or use it for advertising.
Your customers' data
The systems we build often store personal information about your customers or staff. For that data, your business decides what is collected and why, and we handle it only on your instructions, to build, host and support your system. We do not use it for anything else, and only team members working on your project can reach it.
When our engagement ends, we hand it back to you and delete our copies, as agreed in your project agreement, unless the law requires us to keep something.
Who else handles it
We use a small number of service providers, each only for its part of the job:
- Supabase: database, file storage and sign-in.
- Vercel: website and application hosting.
- Resend: sending account and notification emails.
If your project needs other services, such as a payment gateway or SMS provider, we agree them with you first.
How we protect it
Data travels encrypted, and the client portal is available only to signed-in accounts. Each account is given access to its own projects, and only our team members working on your project handle your files.
How long we keep it
We keep project records while we work together and for as long as tax and accounting rules require afterwards. Project files and portal accounts can be deleted on request once a project ends.
Your rights
You can ask to see the information we hold about you, correct it, or have it deleted where we are not required to keep it. You can also object to how it is used. Email solutions@brilliantlabsph.com and we will respond within 15 days. If you are not satisfied, you may complain to the National Privacy Commission (privacy.gov.ph).